Privacy Policy of Script & Scroll
Script & Scroll is committed to protecting the privacy of our customers and online visitors. This Privacy Policy details how we collect, use, disclose, and protect your personal information when you interact with our online platform and services, available at our physical location 81 Errol Street, North Melbourne, Victoria, 3051, Australia. By engaging with our site or purchasing our calligraphy books, stationery, art supplies, or workshops, you agree to the practices described in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Information You Provide: This includes information you voluntarily submit when making a purchase, signing up for a workshop, creating an account, subscribing to our newsletter, or contacting us. This may include your name, shipping and billing address, email address, phone number, and payment information.
- Transaction Data: Details about the products and workshops you purchase from us.
- Technical Data: Information about your device and how you interact with our site, such as your IP address, browser type, operating system, referral sources, and pages viewed. This data is collected automatically through cookies and similar tracking technologies.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders for calligraphy books, stationery, art supplies, and workshop registrations.
- To communicate with you regarding your purchases, inquiries, and workshop details.
- To send you marketing communications and newsletters about our products, services, and special offers, where you have consented to receive them.
- To improve our website functionality, product offerings, and customer service.
- To detect, prevent, and address technical issues or fraudulent activities.
- To comply with legal obligations.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service Providers: Third-party companies that perform services on our behalf, such as payment processing, shipping, website hosting, and marketing assistance. These providers are obligated to protect your information and only use it for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is entirely secure, and we cannot guarantee absolute security.
5. Your Data Protection Rights
Depending on your location, you may have the following rights concerning your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.
6. Cookies and Tracking Technologies
Our online platform uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and support our marketing efforts. You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this site may become inaccessible or not function properly.
7. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Script & Scroll
81 Errol Street
North Melbourne, Victoria, 3051
Australia